- Payment by InvoiceIf you choose to pay by invoice, payment for your order will be due within 14 days from the day you received your items…
- Why did I receive a payment reminder?Did you receive a reminder from us even after you have made a payment or returned items? Please allow 5 working days for us to…
- Why is my preferred payment method not available?We’re sorry if your favourite payment method isn’t possible for your order. With some payment methods, especially with invoice payments ...
- How do I get a copy of my invoice?You can download a copy of your invoice for your recent Zalando orders below. If you placed the order very recently, please wait until it’s…
- Paying for a Zalando Partner orderPayment in advance, credit card, PayPal or payment by invoice are all also available as payment methods for Zalando Partner…
- Paying with credit cardWe accept MasterCard, Visa and American Express credit cards. Your credit card will not be charged until your order is dispatched…
- Online card payment with 3D Secure
- Payment by SEPA direct debitWith the SEPA direct debit scheme, you can conveniently pay for your order by having Zalando automatically withdraw the order…
- About advance paymentWhen making a payment in advance, your order is processed immediately after your payment is received. Please take care to…
- Payment by PayPalYou can also pay securely and easily via PayPal. You will be redirected directly to PayPal at the end of the ordering process…
- Reduced VAT on Zalando merchandiseAccording to a decision by the German government, the value-added tax will be reduced between July and December 2020...
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