faq | Orders | Benefits for Zalando Plus members

Benefits for Zalando Plus members

When you join Zalando Plus, you'll have access to the following services and benefits:

Fast and free delivery: Your parcels will arrive within 1-2 business days, or in the same evening when possible. Simply check for the 'Zalando Plus' icon on each item page and select Zalando Plus delivery when you complete your order. You can also add the 'Fast Delivery with Zalando Plus' filter when searching for items.

Personal Style Advice: Need some style inspiration? Our Style Advisors will help you find the perfect outfit. You can contact our Style Advisors via Facebook Messenger or directly on any product page when you are browsing.

Exclusive Offers: Members enjoy sneak preview, exclusive offers and more. We also notify you first when your size is back in stock and when your Wish List items are on sale.

Premium Customer Care: If you have any questions relating to your order, our Premium Customer Care team will be happy to assist you via telephone, email or chat.

You can register for a free trial at www.zalando.de/zalandoplus to start taking advantage of all Zalando Plus benefits today. Please note, Zalando Plus is not yet available to all customers. Find out more about the Zalando Plus membership.


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